Can I use your products every day?
Everyone’s tolerance and routine are different. Follow the serving information provided with the product, and if you’re new to it, start with a small amount and give it time before taking more.
Will I get high?
Our infused products can produce psychoactive effects. How you feel can vary based on the product, serving size, tolerance, and individual response. Start low and give it time before taking more.
How long is shipping and handling?
Please allow 2–4 business days for order processing after payment is confirmed. Shipping times vary by destination and selected shipping method.
Are there any refunds or exchanges?
Due to the nature of our products, we do not accept returns or exchanges. If we make a mistake with your order, we’ll make it right. Please contact us at info@shopliquidloud.com.
If I pay extra for faster shipping, will my order process faster?
Expedited shipping affects transit time after your order has been processed. Please allow 2–4 business days for processing after payment is confirmed.
Do you do same-day orders?
No. Please allow 2–4 business days for processing after payment is confirmed.
Do you deliver locally?
Yes. Local delivery is available with a minimum order of $59.99, plus a $29.99 delivery fee.
Do you have a storefront location?
No.
Can I choose to pick up my order instead of having it shipped?
Yes. Pickup is available by arrangement. We’ll coordinate the day and time using the email or phone information provided with your order.
Do you charge for shipping?
Free shipping is available on orders of $29.99 or more. Any applicable shipping charge on smaller orders, along with available faster-shipping options, will be shown at checkout.
Why might I be asked for additional information on a larger order?
For orders of $125 or more, we may request additional information to help verify the order and reduce fraudulent activity.
Are there any shipping restrictions?
Yes. Shipping availability varies by state and product. Certain items may be restricted or unavailable due to state and local regulations.
Please contact us to confirm shipping availability before placing your order. We do not ship products to locations where they are prohibited.
21+ only.
